We contribute to safe travel by giving peace of mind to leisure and business travelers
Our flexibility allows us to adapt our travel insurance & medical assistance products and solutions to new situations like the Covid-19 crisis. In the “New Normal”, travelers want to be prepared for unexpected experiences. And this means not having to worry about medical assistance or other travel inconveniences. You can offer your customers services for themselves and their employees that help you contribute to their serenity.
- 2020languages
spoken by our agents
- 2727country
offices in 80 countries
- +1000+1000Covid-19 cases
managed by our medical teams
Making air travel feel safe again
The Covid-19 pandemic has raised health to the forefront of your customers’ concerns when they travel. To reassure air travelers, we are coming up with new travel medical assistance. For example, our Covid-19 Global Wellness insurance for Etihad Airways covered medical and quarantine expenses in the case of a Covid-19 diagnosis for passengers flying to the UAE.
Ensuring a great trip in uncertain times
Given new restrictions, it’s more important than ever for your customers to avoid travel inconveniences. Our Travel Rebound Insurance Product (TRIP) is designed to restore confidence in traveling by covering today’s extra risks, such as denied boarding, missed departure, or being stranded abroad, with both medical and non-medical assistance.
Promoting sustainable growth for our partners with our B2B2C business model
With our business partners we co-design solutions to help consumers face a new economic reality. When the Covid-19 crisis struck, for example, Accor confronted a dilemma: how to reassure customers that it was safe to stay in their hotels once they reopened. We came up with a solution, ALL – Accor Live Limitless, that allowed their guests free 24-hour access to our medical network and teleconsultation services.
Meet your organization’s Duty of Care – anytime, anywhere, on any device
Companies must ensure safe working conditions for their business travelers, but fewer than half are fully aware of their legal responsibilities. Make sure your employees stay safe while traveling with Travel Eye, which offers reliable information and global medical and security assistance services.
Contributing to make travel extraordinary experiences
Our wide range of proven travel solutions includes medical and non-medical services so that your customers can travel in comfort and safety. In line with our policy of “One AXA” and “Customer First,” we design our services to be simple, rapid, and intuitive.
Our range of solutions
Travel Medical AssistanceOffers worry-free medical protection including medical treatments, accommodation, and repatriation.
Travel Medical InsuranceReimburses unexpected medical expenses abroad for a financial peace of mind.
Cancellation & CurtailmentCompensates expenses linked to travel cancellation or interruption with reimbursement in advance.
Travel Possessions ProtectionEnsures compensation for lost, stolen, or damaged baggage, emergency delivery of essential possessions, and money.
Rental Car InsuranceOffers protection from extra costs in the case of loss, damage, or accident when renting a car or car sharing.
Travel InconvenienceEnsures compensation for expenses linked to travel inconveniences such as luggage delay or loss, flight delay, missed departure or connection, and flight overbooking.
Corporate Mobility – Travel EyeMeets your organization’s Duty of Care and guarantees the security of all your employees all over the world.
Travel Online Claims ToolOur digital solution for an easy online claims submission.
Medical Network API MedwayOrientates business travelers to AXA Partners’ vetted healthcare providers worldwide with our Medical Network API.
TeleconsultationProvides a doctor at your customer’s side, anywhere, anytime, on any device, (ATAWAD) with remote medical consultation, medical advice, and treatment options 24/7 available via app or phone.
e-WalletOffers your customers digital cards for business, insurance, emergency, or other bespoke packages.
Xavier Blanchard
AXA Partners Travel Insurance CEO and Global head of Travel at AXA Partners.
Appetite for Travel post Covid is widespread, with greater importance attached to insurance. To support this accelerated growth, cutting edge e-commerce capabilities are a key element, particularly to optional models that present a greater technical challenge for e-commerce.
More inspiration to enchant your customers
